Call Us
416-850-3771
Email
info@mrdockplate.ca

Frequently Asked Questions

Yes, if you have placed an order on a weekday, you can schedule a pick up on weekend between 10:00am & 3:00pm.

Yes, we do sell used products.

Yes we offer a 1 year warranty for dock plate product and 2 years for fork lift extensions

Yes, we accept Visa, along with other credit cards & debit

The shipping charge will depend on the distance of Your location from our offices. Within the GTA shipping charges are $40-$50 for smaller products (this is not for a complete skid )

Yes we provide shipping all over Canada. Shipping charges depend upon your location.

For fork extensions, you need to measure the width of your forks on your forklifts.This is how it works: If the width of the forks are 4″, always go for 5″ fork extensions. Because the extensions are thick and they will easily fit on the forks of your forklift. For a better understanding you can also watch our video “Which size fork extensions to buy?

Yes we provide repair services for products.

Yes, we are always open to trading products.

Yes, If any size doesn’t fit your needs you can exchange it with other sizes.

Yes, you can return equipment (A restocking fee may apply).

Yes we buy used products that are in good condition, please fill in our Sell your products form

Yes we do provide Leasing options. Please fill in the form (link to Leasing Form)

Products that need installation are provided with and without installations, but locally. Dock plates and dock boards are shipped assembled.

Yes, Nationwide across Canada and USA. We provide pick-up , shipping and the drop shipping of our products.